Your post scanned, your calls answered, in Warsaw
Workin’s Mail & Phone plan gives your company a registered address at Castle Square, mail handled by our reception with up to 150 scans a month, and a landline that reception answers or forwards to your phone. 339 zł net a month.
- Same-day mail notice
- 150 scans a month
- 120 forwarding minutes
- Contracts in English
If your company is registered in Warsaw and you are not, two things need someone on the ground: the letters that arrive at the registered address and the calls to a Polish number. Mail & Phone covers both from our reception at ul. Senatorska 2.
Here is how each one works day to day, what it costs, and when the cheaper Basic plan is enough. For the legal side of a virtual office, read our virtual office guide.
What happens to your mail and your calls
- CollectedReception picks up post from the post office daily and takes courier deliveries from 8:00 to 18:00.
- LoggedEach item goes into your register of incoming correspondence.
- EmailedYou get an email the same day, with a PDF scan of the envelope and contents if you agreed to scanning.
- Kept or sentItems wait up to 180 days. Collect them, authorise someone else, or have them forwarded in bulk to any address in Poland or abroad, postage paid by you.
Phone
- A landlineThe plan includes a fixed-line number for your company.
- Answered or forwardedCalls are handled by Workin’s reception or forwarded automatically to your phone.
- 120 minutes includedForwarding to a mobile includes 120 minutes a month, then 0.10 zł net per minute.
- One billThe line is part of the same monthly fee as your address and mail.
From Workin’s virtual office terms, read on 5 October 2026.
Two ways to handle your calls
You choose how the line works for your company.
Reception answers
- A client dials your Warsaw number
- Workin’s reception answers the call for your company
Best for: a company whose clients expect a person on a Polish line during business hours. Reception works 8:00 to 18:00 on business days, and our team speaks English, Ukrainian, Russian and Polish.
Forwarded to you
- A client dials your Warsaw number
- The call is forwarded automatically to your phone
Best for: a founder who wants to take calls personally. The first 120 forwarding minutes each month are included, then 0.10 zł net per minute.
| Forwarded minutes a month | Extra cost | How |
|---|---|---|
| 120 minutes | 0 zł | Included in the plan |
| 300 minutes | 18 zł net | 180 extra minutes x 0.10 zł |
| 600 minutes | 48 zł net | 480 extra minutes x 0.10 zł |
Our arithmetic from Workin’s published rate: 120 forwarding minutes included, then 0.10 zł net per minute.
Mail & Phone or Basic?
- Registered address and mail handling
- Same-day email notice
- Scans 2 zł net per letter
- No phone line
- Everything in Basic
- Up to 150 scans a month, then 2 zł
- Landline answered or forwarded
- 120 forwarding minutes
The difference is 100 zł net a month, the price of 50 scans on Basic. If you receive more than about 50 letters a month, or you want a Polish number, Mail & Phone costs less than Basic plus scans. Paid upfront for a year, the plans cost 2,599 and 3,699 zł net; open-ended contracts with one month’s notice cost 259 and 369 zł. Prices exclude 23% VAT.
Rules worth knowing before you choose
Letters from criminal courts and items marked for personal delivery need the addressee in person. Reception takes the notice and tells you to collect the item at Post Office no. 40, Rynek Starego Miasta 15.
Parcels up to 5 kg and 60 x 60 x 60 cm are accepted. Flammable, perishable, dangerous or prohibited goods are refused.
Public bodies write to your company’s electronic delivery address (e-Doręczenia). Reception handles everything that arrives on paper.
Items are kept for 180 days. After that Workin may dispose of them, so set up bulk forwarding.
Reception at Castle Square
Workin is in a class-A office building at the corner of Senatorska and Miodowa, a short walk from the Royal Castle. The reception that handles your mail and your line is on site, 8:00 to 18:00 on business days.
When you visit Warsaw, virtual office clients get 10% off Workin’s meeting rooms, hourly offices and hot desks in the same building.
- Class-A building
- Reception on site
- Five meeting rooms
- 10% off rooms
Pick your plan
Mail & Phone
- 339 zł net a month
- 150 scans and 120 forwarding minutes
- Landline answered or forwarded
Basic
- 239 zł net a month
- Same-day notice, scans 2 zł each
- Registered address for the KRS
Meeting room by the hour
- Five rooms for 8 to 14 people
- 10% off for virtual office clients
- At your registered address
Questions about mail and phone services
QWhat does the Mail and Phone plan include?
AA registered address at ul. Senatorska 2, mail collection with a same-day email notice, up to 150 scans a month and a landline answered by reception or forwarded to your phone, with 120 forwarding minutes. 339 zł net a month on a 12-month contract.
QHow fast will I see my mail?
AThe same day it arrives. Reception scans the envelope and contents as a PDF if you agreed to scanning.
QCan you forward my mail abroad?
AYes. Bulk forwarding goes to any address in Poland or abroad. The price depends on frequency and destination, and the client pays the postage.
QWhat happens when my 120 forwarding minutes run out?
AEach further minute forwarded to a mobile costs 0.10 zł net.
QCan I start before my company is registered?
AYes. Workin signs with companies in formation, prepares the contract within 24 hours and accepts a qualified e-signature. Our guide to opening a company remotely covers the rest.
QCan I switch from Basic to Mail and Phone later?
AYes. You can change the plan or the billing period during the contract.
A Warsaw address, mail and phone line in one plan
Tell us your company name and how you want calls handled. Your contract is ready within 24 hours, signed online with a qualified e-signature.